RAYDIANCE Wellness
Including Be Botanica International Services & Products
Effective Date: 01 June 2026
Last Updated: 01 June 2026

1. Introduction
Welcome to RAYDIANCE Wellness (“RAYDIANCE”, “we”, “our”, or “us”). These Terms and Conditions govern your use of our website, services, consultations, digital content, wellness programs, and products including Be Botanica plant-based offerings.
By accessing this website or purchasing any service or product, you agree to be legally bound by these Terms and Conditions.
If you do not agree with any part of these terms, you must discontinue use of the website and services immediately.

2. Company Information
RAYDIANCE Wellnesoks operates from the Republic of South Africa and provides wellness-related services and products internationally.
Services may include:

Somatic wellness sessions
Coaching and holistic support
Wellness education
Digital wellness resources
Plant-based products under Be Botanica
Online consultations
Workshops and events

3. Eligibility
By using this website, you confirm that:

You are at least 18 years old; or
You have permission from a parent or legal guardian;
You are legally capable of entering binding agreements.

4. Wellness Disclaimer
RAYDIANCE Wellness and Be Botanica do not provide medical diagnosis, psychiatric treatment, or emergency healthcare services.
All content, consultations, products, and recommendations are provided for:

Educational purposes
General wellness support
Holistic lifestyle enhancement

They are not intended to replace:

Medical advice
Clinical treatment
Psychological treatment
Licensed healthcare intervention

You should consult a qualified healthcare professional before beginning any wellness, herbal, nutritional, or somatic practice.
5. International Services
RAYDIANCE Wellness may provide services and products to clients outside South Africa.
By purchasing internationally, you acknowledge that:

Local laws and regulations may differ;
Certain products may not be permitted in your jurisdiction;
Import duties, taxes, customs fees, or restrictions are your responsibility;
Delivery timelines may vary based on international logistics.

We reserve the right to refuse shipment or service where prohibited by law.
6. Product Disclaimer — Be Botanica
Be Botanica products are plant-based wellness products and are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary between individuals.
Customers are responsible for:

Reviewing ingredient information;
Confirming allergy compatibility;
Consulting healthcare professionals where necessary.

RAYDIANCE Wellness is not liable for misuse, allergic reactions, improper storage, or unauthorized use of products.
7. Bookings and Appointments
Appointments, consultations, and sessions:

Must be booked in advance;
Are subject to availability;
May require payment confirmation before scheduling.

RAYDIANCE Wellness reserves the right to:

Reschedule appointments where necessary;
Decline service in cases of abuse, harassment, or inappropriate conduct.

8. Cancellation and Refund Policy
Services

Cancellations made more than 24 hours before an appointment may qualify for rescheduling.
Cancellations within 24 hours may be non-refundable.
Missed appointments (“no-shows”) are non-refundable.

Digital Products
Due to the nature of digital delivery, digital products and downloadable resources are generally non-refundable.
Physical Products
Refunds or replacements for physical products may be considered where:

The item arrived damaged;
The incorrect item was supplied;
The issue is reported within 7 days of delivery.

Proof may be required.
9. Payments
All prices displayed are subject to change without notice.
Payments may be processed through third-party payment providers. We do not store full payment card information on our servers.
By making payment, you authorize the relevant transaction and confirm that:

Payment details provided are accurate;
You are authorized to use the selected payment method.

10. Intellectual Property
All website content including:

Branding
Logos
Text
Graphics
Videos
Educational resources
Product descriptions
Digital downloads

remain the intellectual property of RAYDIANCE Wellness unless otherwise stated.
You may not:

Reproduce;
Resell;
Republish;
Copy;
Modify;
Distribute

any content without prior written permission.
11. User Conduct
You agree not to:

Use the website unlawfully;
Attempt unauthorized access;
Disrupt website functionality;
Submit harmful code or malicious software;
Harass or abuse staff or other users.

Violation may result in termination of access.
12. Privacy
Use of this website is also governed by our Privacy Policy.
By using the website, you consent to the collection and processing of information necessary for:

Service delivery;
Communication;
Bookings;
Transactions;
Website optimization.

13. Third-Party Services
This website may contain links to third-party websites, platforms, payment gateways, or social media services.
We are not responsible for:

Third-party content;
Policies;
Availability;
Transactions conducted outside our website.

Use of third-party services is at your own risk.
14. Limitation of Liability
To the maximum extent permitted by law, RAYDIANCE Wellness, its owners, affiliates, staff, and partners shall not be liable for:

Indirect damages;
Loss of income;
Emotional distress;
Health outcomes;
Business interruption;
Data loss;
Delayed deliveries;
Product misuse.

All services and products are used voluntarily and at the client’s discretion.
15. Indemnification
You agree to indemnify and hold harmless RAYDIANCE Wellness from claims, damages, liabilities, costs, or legal expenses arising from:

Your misuse of services or products;
Violation of these Terms;
Breach of applicable laws.

16. Website Availability
We do not guarantee uninterrupted access to the website.
We reserve the right to:

Modify;
Suspend;
Remove;
Update

website content or services at any time without notice.
17. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes arising from these Terms shall be subject to the jurisdiction of South African courts unless otherwise required by applicable international consumer protection laws.
18. Changes to Terms
RAYDIANCE Wellness reserves the right to update these Terms and Conditions at any time.
Continued use of the website following changes constitutes acceptance of the updated Terms.
19. Contact Information
For questions regarding these Terms and Conditions, please contact:
RAYDIANCE Wellness
Email: [Insert Email]
Website: RAYDIANCE Wellness
South Africa

Privacy Policy

RAYDIANCE Wellness

POPIA-Compliant Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction

RAYDIANCE Wellness (“RAYDIANCE”, “we”, “our”, or “us”) is committed to protecting your privacy and personal information in accordance with the:

Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa;
Applicable international privacy and data protection laws where relevant.

This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you interact with:

Our website;
Online services;
Wellness consultations;
Digital platforms;
Be Botanica product purchases;
Communication channels.

By using this website or providing personal information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Personal Identification Information

Full name
Email address
Phone number
Country or region
Billing and shipping address

Wellness-Related Information

Where voluntarily provided:

Wellness goals
Consultation notes
Lifestyle information
Health-related preferences relevant to services

Sensitive wellness information is processed only where necessary and with consent.

Transaction Information

Purchase history
Booking details
Payment confirmations

Payment card information is processed by secure third-party payment providers and is not stored directly by RAYDIANCE unless required operationally.

Technical Information

IP address
Browser type
Device information
Website usage behavior
Cookies and analytics data

3. How We Collect Information

Information may be collected through:

Website forms
Consultation bookings
Product purchases
Newsletter subscriptions
Email or social media communication
Website analytics tools
Cookies and tracking technologies

4. Purpose of Processing Information

We process personal information for legitimate business and operational purposes including:

Delivering wellness services;
Managing appointments and consultations;
Processing orders and payments;
Shipping products;
Providing customer support;
Sending requested communications;
Improving website performance and user experience;
Marketing and promotional activities where consent has been provided;
Legal and regulatory compliance.

We do not sell personal information to third parties.

5. Legal Basis for Processing

Under POPIA, personal information is processed on the basis of:

Consent;
Contractual necessity;
Legitimate business interests;
Compliance with legal obligations.

You may withdraw consent at any time where processing is consent-based.

6. Cookies and Website Tracking

Our website may use cookies and related technologies to:

Improve website functionality;
Analyze traffic and usage;
Remember preferences;
Support marketing and advertising efforts.

Users may disable cookies through browser settings, though some website functionality may be affected.

7. Sharing of Information

We may share personal information with trusted third parties where necessary for operations, including:

Payment processors;
Website hosting providers;
Email marketing platforms;
Shipping and logistics providers;
Professional service providers;
Analytics providers.

Third parties are expected to maintain appropriate security and confidentiality standards.

We may also disclose information where legally required.

8. International Data Transfers

As RAYDIANCE Wellness services clients internationally, personal information may be transferred or stored outside South Africa.

Where international transfers occur, we take reasonable steps to ensure that:

Adequate data protection safeguards exist;
Service providers maintain appropriate security standards;
Transfers comply with applicable privacy laws.

9. Data Security

We implement reasonable technical and organizational measures to protect personal information against:

Unauthorized access;
Loss;
Misuse;
Disclosure;
Alteration;
Destruction.

However, no internet-based system can be guaranteed fully secure.

Users submit information at their own risk.

10. Retention of Information

Personal information is retained only for as long as reasonably necessary to:

Fulfill operational purposes;
Comply with legal obligations;
Resolve disputes;
Maintain business records.

Information no longer required may be securely deleted or anonymized.

11. Your Rights Under POPIA

Subject to applicable law, you may have the right to:

Access personal information held about you;
Request correction of inaccurate information;
Request deletion of information where appropriate;
Object to certain processing activities;
Withdraw consent;
Lodge a complaint with the Information Regulator of South Africa.

Requests may be submitted using the contact details below.

12. Direct Marketing

Where legally required, we will obtain consent before sending marketing communications.

You may opt out of marketing communications at any time by:

Clicking unsubscribe links;
Contacting us directly.

Operational or transactional communications may still be sent where necessary.

13. Third-Party Links

This website may contain links to external websites or services.

RAYDIANCE Wellness is not responsible for the privacy practices or content of third-party platforms.

Users access third-party services at their own risk.

14. Children’s Privacy

Our services are not intentionally directed toward children under 18 without parental or guardian involvement.

We do not knowingly collect personal information from minors without appropriate consent.

15. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy periodically.

Updated versions will be published on this website with revised effective dates.

Continued use of the website constitutes acceptance of any updates.

16. Contact Information

For privacy-related questions, requests, or complaints, contact:

RAYDIANCE Wellness
Website: RAYDIANCE Wellness
Email: [Insert Email]
South Africa

17. Information Regulator (South Africa)

If you believe your personal information has been processed unlawfully, you may contact:

Information Regulator South Africa

Accessibility Statement

RAYDIANCE Wellness

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Commitment to Accessibility

RAYDIANCE Wellness is committed to making our website and digital services accessible and usable for as many people as possible, regardless of ability, technology, or circumstance.

We aim to provide an inclusive online experience for all visitors, including individuals who use:

Screen readers;
Keyboard-only navigation;
Voice navigation software;
Magnification tools;
Alternative input devices;
Assistive technologies.

Accessibility Standards

We strive to align our website with recognized accessibility best practices and standards, including:

Web Content Accessibility Guidelines (WCAG) 2.1;
Level AA accessibility principles where reasonably achievable.

Accessibility is considered during:

Website design;
Content creation;
Navigation structure;
Mobile responsiveness;
Media implementation;
Ongoing updates and maintenance.

Measures We Aim to Implement

We work toward maintaining accessibility through practices including:

Clear navigation structures;
Consistent page layouts;
Readable typography and contrast;
Alternative text for meaningful images;
Keyboard-accessible functionality;
Responsive mobile optimization;
Descriptive headings and labels;
Reduced unnecessary motion or disruptive elements where possible.

Ongoing Improvements

Accessibility is an ongoing process.

We continuously review and improve website functionality, usability, and accessibility standards as technologies, guidelines, and user needs evolve.

Despite best efforts, some areas of the website may not yet fully meet every accessibility standard or compatibility requirement.

Third-Party Content

Certain third-party integrations or external platforms linked from this website may not be fully accessible or controlled by RAYDIANCE Wellness.

These may include:

Payment gateways;
Embedded media;
Social media platforms;
External booking tools;
Third-party applications.

We encourage users to review the accessibility policies of those providers separately.

Feedback and Assistance

We welcome feedback regarding accessibility barriers or usability issues experienced on our website.

If you experience difficulty accessing content, functionality, or services, please contact us so we can reasonably assist where possible.

Contact Information

RAYDIANCE Wellness
Website: RAYDIANCE Wellness
Email: [Insert Email]
South Africa

We aim to respond to accessibility-related requests within a reasonable timeframe.

Somatic wellness sessions

Coaching and holistic support

Wellness education

Digital wellness resources

Plant-based products under Be Botanica

Online consultations

Workshops and events

3. Eligibility By using this website, you confirm that:

You are at least 18 years old; or

You have permission from a parent or legal guardian;

You are legally capable of entering binding agreements.

4. Wellness Disclaimer RAYDIANCE Wellness and Be Botanica do not provide medical diagnosis, psychiatric treatment, or emergency healthcare services. All content, consultations, products, and recommendations are provided for:

Educational purposes

General wellness support

Holistic lifestyle enhancement

They are not intended to replace:

Medical advice

Clinical treatment

Psychological treatment

Licensed healthcare intervention

You should consult a qualified healthcare professional before beginning any wellness, herbal, nutritional, or somatic practice. 5. International Services RAYDIANCE Wellness may provide services and products to clients outside South Africa. By purchasing internationally, you acknowledge that:

Local laws and regulations may differ;

Certain products may not be permitted in your jurisdiction;

Import duties, taxes, customs fees, or restrictions are your responsibility;

Delivery timelines may vary based on international logistics.

Reviewing ingredient information;

Confirming allergy compatibility;

Consulting healthcare professionals where necessary.

RAYDIANCE Wellness is not liable for misuse, allergic reactions, improper storage, or unauthorized use of products. 7. Bookings and Appointments Appointments, consultations, and sessions:

Must be booked in advance;

Are subject to availability;

May require payment confirmation before scheduling.

RAYDIANCE Wellness reserves the right to:

Reschedule appointments where necessary;

Decline service in cases of abuse, harassment, or inappropriate conduct.

8. Cancellation and Refund Policy Services

Cancellations made more than 24 hours before an appointment may qualify for rescheduling.

Cancellations within 24 hours may be non-refundable.

Missed appointments (“no-shows”) are non-refundable.

Digital Products Due to the nature of digital delivery, digital products and downloadable resources are generally non-refundable. Physical Products Refunds or replacements for physical products may be considered where:

The item arrived damaged;

The incorrect item was supplied;

The issue is reported within 7 days of delivery.

Proof may be required. 9. Payments All prices displayed are subject to change without notice. Payments may be processed through third-party payment providers. We do not store full payment card information on our servers. By making payment, you authorize the relevant transaction and confirm that:

Payment details provided are accurate;

You are authorized to use the selected payment method.

10. Intellectual Property All website content including:

Branding

Logos

Text

Graphics

Videos

Educational resources

Product descriptions

Digital downloads

remain the intellectual property of RAYDIANCE Wellness unless otherwise stated. You may not:

Reproduce;

Resell;

Republish;

Copy;

Modify;

Distribute

any content without prior written permission. 11. User Conduct You agree not to:

Use the website unlawfully;

Attempt unauthorized access;

Disrupt website functionality;

Submit harmful code or malicious software;

Harass or abuse staff or other users.

Violation may result in termination of access. 12. Privacy Use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and processing of information necessary for:

Service delivery;

Communication;

Bookings;

Transactions;

Website optimization.

13. Third-Party Services This website may contain links to third-party websites, platforms, payment gateways, or social media services. We are not responsible for:

Third-party content;

Policies;

Availability;

Transactions conducted outside our website.

Use of third-party services is at your own risk. 14. Limitation of Liability To the maximum extent permitted by law, RAYDIANCE Wellness, its owners, affiliates, staff, and partners shall not be liable for: